How do I track the status of my order?
You will be able to track the status by logging to your account and going to “My Account”. Under my account, click on “My Orders”; here you will see the complete history of your orders placed with MiamiDope family. You will be able to track down the status of your pending/ongoing orders.
If you are not logged in to your, you may directly scroll down to the bottom of the homepage and find “Locate your Order section”. Enter your Order Number, Billing Last Name or Email Address to be able to track your order.
What are the delivery charges for my location?
Shipping Charges are decided based on the location you choose to deliver the order. You will be able to check the shipping cost on the Shopping Cart page.
How much time will my order take to reach me?
As much as we love to deliver your product soon after your payment has been successfully received at our end, we are dependent on the shipping firms to get it dispatched to you. Trust us, the time would not go beyond 5-7 business days.
Please, refer to the estimated delivery date posted during checkout for greater accuracy.
U.S. Standard : 5-7 Business Days
FedEx International Expedited* : 5-7 Business Days
On occasion, deliveries may be delayed by circumstances out of our control: miss-shipments, natural disasters, heavy storms, holidays, missing information or incorrect shipping addresses, customs delays, etc.
*Shipping estimates DO NOT include any time spent clearing customs.
**Limited tracking available on all packages. Full tracking is dependent on the destination country reporting back to FedEx. Your package will be delivered by your local postal carrier
I place a wrong order how can I change it?
If you are not 100% satisfied or just stumbled upon the process immediately contact our Customer Support team at firstname.lastname@example.org to get your order corrected before it is shipped,